BOOKING A ROOM
How do I book a room?
Simply click on the “Book” link in the top left or click here and do everything online, including our self checkin instructions and special promotions provided to our guests by some great local partners. Still need help? Email email@example.com or call 830-644-1040.
Can I cancel my reservation?
Yes, you can cancel penalty free for up to 72 hours before your arrival by emailing firstname.lastname@example.org. Cancellations less than 72 hours are non-refundable unless we are able to rebook those rooms. Please email us as soon as you can so we can open the rooms up for rebooking.
How do I check-in?
Our Motel Managers, Tim and Donna, are available between 4pm and 8pm for checkin. They will give you a key to access your room and answer any questions. If you will be checking in later than 8pm, please email them at email@example.com to make arrangements.
COMING SOON: We are working hard to set up a truly self checkin property, complete with a custom code emailed to you ahead of your arrival.
Where do I park?
This is the good news! As a motel, you’ll find parking directly in front of the rooms. No more valet, luggage carts, or dragging luggage up stairs or elevators. Handicap parking is available.
When will my credit card be charged for my reservation?
Your credit card is charged at the time of booking for the full reservation amount, including hotel taxes.
During Your Stay
Do you serve breakfast?
Each room has a Keurig and coffee to start your morning. You’ll also find a self-service coffee station in our lounge. We do not serve food items, but there is a General Store, Weinheimer & Sons, right down the street.
So, where do we eat?
Grab some home cooked food across the street at Lindig’s Café, which opens everyday at 7am (closed Mondays). Visit our friends at Weinheimer & Sons for groceries, personal items, to go sandwiches (closed Sundays). For lunch, we highly recommend Hye Market and Deli, just up the road in Hye. Head into Fredericksburg for dinner at any number of great restaurants. See The SML Official Road Map to the 290 Wine Trail for more food recommendations.
Where can we hang out around property?
You have a few options. Head up to the 2nd floor deck to enjoy a breeze. Sectional sofas, chairs, and a large table can accommodate smaller groups of up to 20. Or, head out to the grounds and sit under the lighted trees. We also have an indoor lounge with a TV and coffee station if you prefer indoors. All social areas open from 7am to midnight so our guests can enjoy some quiet sleep time.
Can I smoke or vape in the room?
No, and if you do, we will add a $250 cleaning charge to your room.
Do you have wifi?
Yes, and it’s fast.
If I want to just stay in my room, do I have a TV?
Yes, each room has a 32” wall mounted TV with Netflix provided.
Will I have a phone in my room?
We do not provide phones in the rooms. You can reach our staff for any questions, issues, or even just a recommendation on where to go or eat by texting or calling 830-644-1040.
Do you clean the room every day?
For stays of 2 nights and under, we do not offer full cleaning service unless requested. Simply hang out the door tag before 10am and we’ll be sure to tidy up (remove trash, deliver fresh towels, make your bed). For stays for 3 nights or more, simply text our staff at 830-644-1040 and let us know what day you’d like your room cleaned.
We’d like the opportunity to address any issues or concerns during your stay, so please call us at 830-644-1040 or email us at firstname.lastname@example.org. Our goal is you have a GREAT experience with us and tell all of your friends!
What Else Do I Need to Know?
Can I hold a meeting, event, or wedding at the SML?
Sure, contact us at email@example.com and tell us what you have in mind and when.
Can I bring my dog, cat, fish, or any other pet?
We do not accept pets. Service animals are welcome (please let us know during your reservation).
Why does it say Photos Coming Soon on your website? How can I see an actual room?
Great question! We are finishing our renovations in anticipation of opening June 3rd. Once we get everything together, we’ll have photos taken and put on the site. If you have any particular questions about the rooms, please email firstname.lastname@example.org