LODGING POLICIES

Stonewall Motor Lodge is an exclusive property where every guest reservation is both important and special to us. If your travel plans change and you must cancel your reservation, please call or reply to your confirmation email/text at least 3 days before your arrival date to cancel or change your reservation. Cancellations before the 3-day period will be charged a credit card processing fee, fees vary based on the card provider. See below for the 2024 Solar Eclipse Cancellation Policy

In the unlikely event that you must cancel, shorten your stay or check out early, with less than three (3) days* notice, please understand that you will be charged for the first day of your reservation. Same-day or cancellations after checking in will not be refunded.

Rates/policies are subject to change and vary during high impact periods and special requests. *A 45-day cancellation notice is required on whole house bookings and for some holidays and special events.

The Hotel is not pet friendly. You will be charged $250 for violating this policy. Pets are welcome at the RV sites, they must be kept on a leash when not in the RV. We also ask that the RV guest pick up after the pet.

However, under the Americans with Disabilities Act (ADA), we accept service animals defined as a dog that has been individually trained to do work or perform tasks for an individual with a disability. The task(s) performed by the dog must be directly related to the person’s disability.

We do not allow emotional support, therapy, comfort, or companion animals because they have not been trained to perform a specific job or task, and therefore do not qualify as service animals under the ADA.

Check-in: 3:00 PM - 10:00 PM. If arriving outside of check-in times, please call or email 24 hours prior to make arrangements.

Check-out: 11:00 AM.

We are a non-smoking property (including vaping and incense)

GIFT CERTIFICATE POLICIES

Gift certificates and a valid driver's license must be presented at check-in. Gift certificates are not transferable without management approval. Any remaining amount on gift certificates can be used at a later day up to the expiration date. Gift certificates cannot be redeemed for cash.

2024 Solar Eclipse Cancellation Policy for Stonewall Motor Lodge:

The following modified cancellation policy applies to all reservations made for the 2024 Eclipse dates from April 4th-9th 2024 at The Stonewall Motor Lodge:

  • Payment for rooms is due at booking. We cannot hold rooms.

  • Cancellations made up to 90 days before the check-in date will receive a refund of 80% of the amount paid.

  • Cancellations made 30-89 days before the check-in date will receive a refund of 50% of the amount paid.

  • No refunds will be provided for cancellations made less than 30 days before the check-in date.

  • In the event that the eclipse is not viewable due to inclement weather or other circumstances beyond our control, no refunds will be provided. This includes but is not limited to cloud cover, rain, or storms. We shall not be held liable for any losses or damages arising from such unanticipated occurrences.

  • Reservations are non-transferable. The reservation name must match the ID provided at check-in.

Thank you for your understanding of our cancellation policy. If you have any questions, please do not hesitate to contact us.